TESTIMONIALS

The American Banker/Gallup Consumer Survey shows for the 21st year in a row, consumers rated credit unions’ customer satisfaction higher than banks. 71% of members were very satisfied with their credit union.  
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“Easy convenient service with helpful employees.” 
                               
                                    Larry V.      Member since 1974
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“I have had nothing but fabulous experiences at our credit union.  The personnel are cheerful, competent and helpful.  We are greeted by name and always treated with respect.  Even the smallest depositor feels like a millionaire.”
                                 
                                    Elaine C.     Member since 1997
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“It is great and convenient to have banking facilities on site. So many payments can be taken right out of your paycheck making things simpler. Direct deposit saves a trip too. The employees are always friendly, pleasant, and helpful. In my 15 years here - not one complaint.”

                                     Jennifer O.   Member since 1995
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 “I needed to buy a second vehicle quickly, in February of 2005. I went to the dealership and found exactly the car which I was looking for, for a price that I asked for. Hence, I took the dealer’s financing and bought it. The APR on the loan was 4.99% at that time. I quickly realized that I could save money with PFCU. Within a couple weeks, I refinanced through PFCU’s auto equity loan program and got a rate of 2.99% APR. The process was quick and easy. I even paid off the loan later without any penalty.

I like the location near work, and their ATM network in Rockland County. I also used your online banking tool, which is very convenient. Last but not least, the booklets available at the branch (main office) are very informative and I read them from time to time.”

                                   Anil K.       Member since 2000 
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“I have taken 2 auto loans with the credit union. The process was fast and easy. I was offered disability insurance on my loan which I did have to utilize. This helped ease my mind by making my payments while recovering from a back injury.”
   
                                  William H.    Member since 2002
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“PFCU has helped me in so many ways, I have been able to renovate my bathroom and also go on a well overdue vacation.”

                                 E. Diane R.    Member since 2001 _______________________________________________________________________

 “I love PFCU! When I left Cyanamid, I opened a checking account at a local bank and it was a disaster. I enjoy the personalized service… I am now moving to North Carolina and do not plan on leaving PFCU because I could not get the great service from any other place. I will miss seeing everyone in person.”

                                 Linda S.         Member since 1974
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"Great Service! Wonderful information and programs, I am glad I am a member here!"

                                Kathleen M.    Member since 2002
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“The Palisades Federal Credit Union has always been very accommodating and the people a pleasure to work with. The tellers at the credit union are always pleasant and easy to talk to. The process of obtaining a loan has always gone smooth and worry-free. The loan officers let me know exactly what needs to be completed, and when. When needed, the Credit Union has always been there for me. I tell all my friends and family to join the credit union because of the positive experiences I have encountered over the years.”

                               Mary Jean M.      Member since 1983
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“Always providing information on new services and individual attention. The one-on-one service provided by the tellers makes the credit union experience unique.”

                               Barbara H.      Member since 1978
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“When I started work 30 years ago, not many financial institutions would lend money to a young person just starting out in the corporate world. But the Credit Union did without hesitation. The help that they offered me then and now is of the highest professional quality. They treat you like family, which in this day and age, is remarkable, to say the least. The convenience of automatic payroll withdrawal for all my financial needs is great. So to the end, I would like to commend all the staff for treating me like a person and not just a customer. It is the small things that they do that keep me coming back. Keep up the good work.”

                              Frank L.        Member since 1973
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“It’s convenient. I love payroll deductions, it makes life much easier. Also helps me to budget!”
   
                              Lori H.          Member since 1993
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“The Credit Union gives me the best service one can ask for. Great rates and flexible financing. I wouldn’t do my banking anywhere else.”

                             Chris C.        Member since 1992