The security of your Palisades FCU card is always our highest priority

Mystery Shopper Scam
Palisades Federal Credit Union is aware that there is a Mystery Shopper Scam that utilizes fraudulent credit union checks with our logo and credit union information.

Letters are being sent via FedEx welcoming people to the Mystery Shopper program. Recipients are asked to deposit the fraudulent check into their bank accounts. After completing a few assignments, they are told to keep a set amount as their payment for completing the mystery shop assignments and to send the rest back to the sender through a Money Gram.

If you receive an invitation from a Mystery Shopping company,

  • DO NOT deposit the check. Legitimate companies will not pay you in advance and ask you to send money back to them.
  • Verify the company information.
  • If it sounds too good to believe, it usually is. 

If you have received one of these letters, we ask that you contact us so that we can continue our investigation with the appropriate authorities. You may give us a call at 845-602-4242.


NCUA Notification

NOTICE OF CHANGES IN TEMPORARY NCUA INSURANCE COVERAGE

FOR TRANSACTION ACCOUNTS
All funds in a “non interest-bearing transaction account” are insured in full by the National Credit Union Administration through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to members under the NCUA’s general share insurance rules. The term “noninterest-bearing transaction account” includes a traditional share draft account (or demand deposit account) on which the insured credit union pays no interest or dividend. It does not include any transaction account that may earn interest or dividends, a negotiable order of withdrawal (“NOW”) account, money market deposit account, and Interest on Lawyers Trust Account (“IOLTA”), even if share drafts may be drawn on the account. For more information about temporary NCUA insurance coverage visit www.ncua.gov.


Member Privacy & Protection

Palisades Federal Credit Union is committed to helping our members protect themselves from various fraudulent activities. However, members may be exposed to acts of fraudulent activity that are beyond PFCU’s control and it is ultimately our members’ responsibility to prevent and protect themselves from becoming an unsuspecting victim of identity theft, fraud or any other kind of scam.

Please note that PFCU will never ask for your password. If you get an email that claims to be from PFCU and asks for your password, it is someone trying to scam you. Never reply to an email requesting personal information as PFCU will never ask for personal information via email. Please avoid clicking on links in emails that you do not recognize. It is easy for phisers to spoof website addresses. While the address may look to be legitimate, it can direct you to fraudulent sites instead.

Please do not disclose personal information by phone unless you have verified the authenticity of the individual. PFCU will never initiate calls asking for personal information.

If you think you have been a victim of identity theft: Contact Palisades Federal Credit Union by calling (845) 642-4242 or (800) 438-7415, Monday -Friday, 8:30 a.m. – 4:30 p.m. (ET) and Saturday 9:00 a.m. – 1:00 p.m. (ET)..

Protection

Protect yourself on the web. For more information click here

Fraud Alerts

Telephone Fraud
2014

Credit Card Scams
2014


NCUA Notification

NOTICE OF CHANGES IN TEMPORARY NCUA INSURANCE COVERAGE

FOR TRANSACTION ACCOUNTS
All funds in a “non interest-bearing transaction account” are insured in full by the National Credit Union Administration through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to members under the NCUA’s general share insurance rules. The term “noninterest-bearing transaction account” includes a traditional share draft account (or demand deposit account) on which the insured credit union pays no interest or dividend. It does not include any transaction account that may earn interest or dividends, a negotiable order of withdrawal (“NOW”) account, money market deposit account, and Interest on Lawyers Trust Account (“IOLTA”), even if share drafts may be drawn on the account. For more information about temporary NCUA insurance coverage visit www.ncua.gov.


Member Privacy & Protection

Palisades Federal Credit Union is committed to helping our members protect themselves from various fraudulent activities. However, members may be exposed to acts of fraudulent activity that are beyond PFCU’s control and it is ultimately our members’ responsibility to prevent and protect themselves from becoming an unsuspecting victim of identity theft, fraud or any other kind of scam.

Please note that PFCU will never ask for your password. If you get an email that claims to be from PFCU and asks for your password, it is someone trying to scam you. Never reply to an email requesting personal information as PFCU will never ask for personal information via email. Please avoid clicking on links in emails that you do not recognize. It is easy for phisers to spoof website addresses. While the address may look to be legitimate, it can direct you to fraudulent sites instead.

Please do not disclose personal information by phone unless you have verified the authenticity of the individual. PFCU will never initiate calls asking for personal information.

If you think you have been a victim of identity theft: Contact Palisades Federal Credit Union by calling (845) 642-4242 or (800) 438-7415, Monday -Friday, 8:30 a.m. – 4:30 p.m. (ET) and Saturday 9:00 a.m. – 1:00 p.m. (ET)..

Locations & ATM

Enter your zip code and click GO