We’re here to help.
Like any good neighbors, you can reach out to our team anytime for personal, local support you can count on.
Visit a branch
Our team is ready to help you with any of your banking needs in person.
Find Your Closest Branch
Chat with us
Are you a current member? Sign in to Digital Banking to use our secure chat feature.
Log in to Digital Banking
Call us
Your questions matter. Call us and we’ll guide you through it.
Have a branch-related question? Contact your local branch today.
Nanuet: 845-848-0136
New City: 845-848-0137
Orangeburg: 845-848-0138
FAQs
Common questions about banking with us.
How do I join Palisades CU?
Just deposit $5 into your savings account — that’s it! You can open your account online or stop by any of our branches, and we’ll take care of the rest. Your $5 is your share in the cooperative. It’s still your money, and if you ever decide to close your account(s), we’ll return it to you in full.
Can I keep my account if I move?
Once you’re a member, you’re always a member!
No matter where life takes you, your Palisades membership goes with you. Even if you move outside of Rockland or Bergen, you can keep your account open and enjoy all the same benefits.
Is my money insured?
Yes! We are federally insured by the National Credit Union Association (NCUA), a United States federal agency responsible for chartering, supervising, and regulating federal credit unions. Your individual account is currently insured up to $250,000.
What if I lose my Platinum Rewards Mastercard®, or it gets stolen?
If you lose your card, please call us at (800) 449-7228, or if you are outside the United States, please call us collect at 727-299-2449. We’re available to help 24/7.
What if I forget my online banking password?
If you do not remember your online banking password, click the forgot password link on the online banking log-in screen to initiate a password reset.
Banking with a local touch
Smarter accounts and personalized services, rewards and convenient tools—you can have it all from your local credit union rooted in New York and New Jersey. Ready for better banking?